Making the decision to purchase a home was a difficult, challenging, yet exhilarating process, especially as a sole applicant and sole income earner.

Engaging with Vinnie early on was a positive experience. He provided clear instructions on the steps I needed to take and the documents required, all explained in a way that was simple and easy to understand. I really appreciated that he could speak to me as a person, without overcomplicating things. This gave me peace of mind during what could have been a very stressful time.

Vinnie was consistently available to answer my questions, no matter how small and he always offered honest and direct responses. There was no going in circles; he gave it to me straight, which saved time and reduced confusion. That kind of communication was incredibly valuable.

What stood out most was Vinnie's persistence and dedication where he and his team stayed committed through to the very end. His cultural understanding and Pacific background were also a huge bonus; it made it easier to relate and feel seen. Vinnie knew how to navigate a system that is not always designed with coloured communities in mind, and I felt supported and empowered throughout the process.

To Vinnie and The Mortgage Hub team:Fakamalo'atu aupito, Fa'afetai tele lava and thank you very much for helping make this dream possible.

T Anderson